So I wish I had something useful to say everyday... but most days I dont. Well, yesterday brought up a fresh issue... HATERS! So here is my take on it. (some venting and some words of wisedom)
I have a local salon in my AVEDA network that just can't seem to "get a break". ( I have blogged about the owners before... about the photo shoot and not letting her staff fly... anyway) well just recently one of their top stylist came to me for advice, and over 6months i mentored her whenever she came to me with questions. Recently she asked to come to my salon and work. Now I thought this might cause some tension, but they claim they saw it coming all along. Now this is total hear say, but the reason for her leaving was, according to her, that they never followed thru on their promises to her and they asked more of her then she felt they had the right to ask. Once at my salon she felt that her friend (whom was also not happy at said salon) would be a great fit for my spa. So she spoke with her friend and then with me and arranged for us to talk. At the other salon she (according to her story) was not allowed clients, just leftovers and was forces to shampoo for the owner, though hair was not her field. So she puts in a notice, they tell her to leave instantly... (she has no clientel to take with her mind you, they are just being spiteful) and now this salon has called our distributor to tattle that I have "Stolen" two employees. Only one of which are they mad about( the owners assistant).
Now, in this phone call they mention they have FACEBOOK proof that I recruited her, because they screen captured her conversation with me... ACTUALLY they hacked her account and read my message( which was innocent, I never offered her a job). Of course My first response was to ask "so what?", are you gonna take my hairspray away? what the hell does my ditributor have to do with who i hire and fire. And then my second response was "you can't sleep with my husband unless he is willing to be slept with."
So create an enviroment that inspires and excites and no will be able to steal your employees.. I have had a famous hairdresser try to recruit one of my girls before, and she told him "no thank you, i am happy where I am". This man could have tripled her salary and turned her into a super star... but he could not promise to make her happy.
Owners- it is not about the money... its about the energy! we only hire people with positive energy.NO debby downers, NO funsuckers... and unfortunatly, sometimes the owners stress level creates the most negative energy in the place. and like my husband says... when momma aint happy, aint nobody happy.... thats you owners.
You have to have fun, you have to GIVE them opportunities to shine( even when you want to keep those for yourself) you have to praise them and you have to follow thru on your promises. If you have been promising them portfolio shoots and magazine work or public speaking gigs... you better deliver. Or they will start looking to others for those things. And not to repeat myself, but you have to let them go and explore. If they get the opportunity to go help another salon on a shoot, dont be scared they may never come back... If you are treating them right, then you will have nothing to fear. And if they leave, then you have nothing to regret!
Happiness is the key to Happiness... its just that simple!