Eric Ducoff's Page

Welcome salon/spa professionals! We encourage you to share bestbusiness practices, give and/or gain insight on current challenges andtrends, and interact with other business-minded salon/spa professionals.See More

We've all heard the old saying, "time is money". That statement couldn't be more true in the salon/spa business. After all, time is your inventory — it's what you sell. That's why it's critically important that your entire team is trained to make the best use of every sellable hour.In this Strategies Webinar, you'll learn:The importance of defining time standards for every serviceWhat factors determine how long a service should takeTips on how to incorporate time standards into your technical…See More

The relentless pursuit of business growth can kill your company. There are countless examples of companies that found themselves in dire straits - or have completely imploded - because they were hell-bent on driving revenues and expansion at the expense of profit. Profit is proof that your business model works. Profit that is built on integrity, purpose and high values is proof that you are worthy of being a no-compromise leader. Profit shows that you're paying attention to the company's…See More

A broadband is a performance-based compensation strategy that groups jobs based on the tasks involved and skills required. This means that employees can move up the compensation ladder without traditional promotions and job delineations, because their movement is based on skill attainment and performance rather than their tenure with a business or in a certain position.In this Strategies Webinar, you'll learn:Where to start in building your broadbandCould a broadband system exist in our current…See More

Tipping has been a part of salon and spa culture for as long as services have been offered. And throughout their entire existence, they have been an “issue” for owners. Why should the business pay payroll taxes on tip wages? Is every tip dollar being reported to the IRS? Who gets the tip if multiple team members perform a service? Who pays the credit card fees on tips. In short, tipping is a big mess in our industry. So is it really worth it? Lets find out.In this Strategies Webinar, you'll…See More

Innovation brings creativity and efficiency to all aspects of business growth. It can be as simple as a new process or procedure to improve workflow or communication, or as extraordinary as a breakthrough product like the now legendary Apple iPod. Innovation is often about little things that improve the client experience in subtle (and sometimes not-so-subtle) ways. What does innovation look like in your salon/spa? More importantly, how much of that innovation naturally occurs without your…See More

Welcome salon/spa professionals! We encourage you to share bestbusiness practices, give and/or gain insight on current challenges andtrends, and interact with other business-minded salon/spa professionals.See More

Your front-desk staff are the first and last point of contact for every client visit. They have an immense responsibility over the success of your business. On the phones, they are the voice of your business. They up-sell and close retail sales. They generate lucrative gift certificate sales. This two-day seminar will inspire front-desk staff to focus on efficient booking, up-selling, customer satisfaction and productivity. This is one of the most important positions in your salon, spa or…See More

We've all heard the old saying, "time is money". That statement couldn't be more true in the salon/spa business. After all, time is your inventory — it's what you sell. That's why it's critically important that your entire team is trained to make the best use of every sellable hour.In this Strategies Webinar, you'll learn:The importance of defining time standards for every serviceWhat factors determine how long a service should takeTips on how to incorporate time standards into your technical…See More

Welcome salon/spa professionals! We encourage you to share bestbusiness practices, give and/or gain insight on current challenges andtrends, and interact with other business-minded salon/spa professionals.See More

Welcome salon/spa professionals! We encourage you to share bestbusiness practices, give and/or gain insight on current challenges andtrends, and interact with other business-minded salon/spa professionals.See More

Welcome salon/spa professionals! We encourage you to share bestbusiness practices, give and/or gain insight on current challenges andtrends, and interact with other business-minded salon/spa professionals.See More

Welcome salon/spa professionals! We encourage you to share bestbusiness practices, give and/or gain insight on current challenges andtrends, and interact with other business-minded salon/spa professionals.See More