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Four Easy Ways To Achieve Customer Salon Loyalty

There has been quite the buzz lately about how to retain customers, and it is to say that today’s customers expect an echelon of service that is more than a step up from the typical. It may be that they look forward to that extra 5 minutes during their shampoo ah, or perhaps it’s always having their favorite magazine presented to them upon being greeted. Then…
ContinuePosted on April 10, 2012 at 2:00pm 1 Comment 0 Favorites

Your logo reflects your salon’s unique identity. It’s the visual representation of your business for new prospects, and existing clientele alike. Your logo should take into account your salon’s mission and goals. Because association hammers a logo’s message, what words do you want to associate with your logo? Additionally, don’t fall trap to a trendy logo; instead, think archetypal so that the logo…
ContinuePosted on March 21, 2012 at 6:00pm 0 Comments 1 Favorite
Listening is more than just unlocking your ears. It’s about understanding the conversation whole, and that’s no easy task. Because the business of beauty involves many types and levels of conversations, we sometimes forget to hear. Presented here are five points to practice when engaging in the art of conversation.
1. Show consideration for the person…
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